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ON THIS PAGE YOU WILL FIND THE INFORMATION YOU NEED TO PLAN YOUR VISIT TO MAKE YOUR EXPERIENCE AT THE LAKHTA CENTER COMFORTABLE AND ENJOYABLE.

Tickets

EVENTS

© Veronika Krasnova

TOURS

A tour of the Lakhta Center observation deck is a unique opportunity to learn more about the complex which is globally recognized for its outstanding architecture, environmental sustainability and engineering solutions. Our guides will take you through the route where everyone will find something to his or her heart: from stories about the Lakhta Center’s construction period to photo-ready interiors and an elevator ride to Europe’s highest observation deck. You will also learn many interesting and surprising facts about the history of the country, the city and the place, gain a deep insight into history and catch a glimpse of the future.


LIVING ENVIRONMENT EXHIBITION

Exhibition of selected artworks from the collection of Gazprombank in the new space of the Lakhta Center.
The Living Environment exhibition offers a new look at the everyday life of our city as seen by artists and makes it possible to discover the hidden dimension of familiar things.
The exhibition features artworks from the collection of Gazprombank by different artists, from the recognized masters of Moscow conceptualism to the outstanding authors of the new generation. The paintings, graphics, installations, and photographs turn ordinary everyday details into works of art: Soviet sculpture enters into a dialog with skyscrapers, old children’s books come to life in a new form, and pipes and wires become everyday heroes.
Bonus: you will have a unique chance to visit the Planetarium space before its official opening. Video art shows featuring vivid digital artworks by media artists from Russia and Serbia are currently on display on the Planetarium dome screen. In parallel, a series of events arranged within the scope of the 1703 Art Fair Lecture Program will be held during the Living Environment exhibition.

BUY TICKETS FOR THE EXHIBITION*

* Please note: a visit to the Lakhta Center observation deck is not included in the exhibition program.

ST. PETERSBURG: HISTORY AND MODERN TIMES

Two times more emotions and impressions by one ticket!

A combi ticket includes a tour of the Lakhta Center observation deck and a visit to the St. Petersburg. Artworks Alive multimedia exhibition in the Lakhta Hall.

The tour to Europe’s highest observation deck is a unique opportunity to learn more about the complex which is globally recognized for its outstanding architecture, environmental sustainability and engineering solutions. During the tour, everyone will find something to his or her heart: from interesting facts about the Lakhta Center’s construction history to photo-ready interiors and an elevator ride to the observation deck located at a height of 462 meters.

The St. Petersburg. Artworks Alive exhibition showcases the famous paintings from the collection of the State Russian Museum in a new format. With the aid of modern technologies, the artworks come to life on large screens. You will see the characters in the old paintings moving, hear their voices and immerse yourself in the atmosphere of various eras. This is not just an exhibition, but indeed a journey through the centuries together with great artists and historical figures.

Frequently asked questions

I have not received my ticket via e-mail. What should I do?

If you have not received your ticket at the e-mail address you specified when purchasing the ticket, check your Spam or Promotions e-mail folder. E-mails with tickets are sometimes filtered into those folders.

If you have not found your ticket anywhere in your inbox folders, write to our visitor support service at support@gidevents.ru from the e-mail address you specified when purchasing the ticket.

Please indicate in the e-mail the surname, name, patronymic, and phone number you specified when purchasing the ticket. Attach a payment confirmation document, for example, the corresponding transaction receipt issued by your Internet bank.

The visitor support service is ready to help you every day from 9:00 am to 9:00 pm.

How do I return my ticket?

You can return your ticket not less than 24 hours before the scheduled start time of the corresponding tour.

To return your ticket, open the e-mail with the tickets, click the Return Ticket button and follow the instructions.

For tours that start in less than 24 hours, the return option is available only for persons who have a very compelling reason not to visit (visitor’s illness, death of a close relative). If this is your case, write to our visitor support service at support@gidevents.ru.

Please attach the documents confirming the reason for the return.

Indicate the following information in your e-mail:

  • the order number;
  • the e-mail address you specified when purchasing the tickets.

The visitor support service is ready to help you every day from 9:00 am to 9:00 pm.

How can I purchase open-date tickets?

We do not offer open-date tickets.

How can I buy tickets?

Tickets for the tours of the Lakhta Center public spaces can be purchased via the lakhta.center website only.

Tour of the Lakhta Center observation deck:

Buy tickets for a tour

Combined tickets for a tour of the Lakhta Center observa-tion deck and the St. Petersburg. Artworks Alive exhibition in the Lakhta Hall:

Buy combi tickets

Living Environment exhibition in the Lakhta Center Atrium:

Buy tickets for the exhibition

Please be vigilant!

By purchasing tickets from another source, you can lose your money to a ticket scam.

Do not post images of your tickets on publicly available sources, as this way they become available to other persons for their wrongful use.

How can I buy tickets for a group visit?

At present, group tickets (for a group of 15+ persons) can only be purchased by legal entities via a bank transfer. To purchase such tickets, please e-mail our visitor support service at group@gidevents.ru, indicating “Group visit” in the e-mail subject line.

We are ready to help you on weekdays from 9:00 am to 6:00 pm.

When do tickets become available for purchase?

The tickets for the tours of the Lakhta Center observation deck are available for purchase daily except Thursday, from 12 noon to 2:00 pm. On some days when the website is being updated, the tickets can become available for purchase at later hours in the day. Please note that the tickets are sold three full days in advance of the tour date.

If there are no tickets available for purchase, it means that all available tickets are sold out. However, if someone returns a ticket, such ticket becomes available for purchase again. Therefore, we recommend that you follow the official website for updates regarding both newly available tickets and returned tickets that may appear for sale.

How will I be notified of a canceled tour?

If the organizer cancels your tour, you will receive an e-mail notifying you of the cancellation and providing a link to the refund request form. We will send the e-mail to the address you specified at the time of placing your order. After you fill out the refund request form, you will be given a refund for your tickets.

Can I return a part of tickets from my order?

Yes, if the tour starts in more than 24 hours.

For a partial cancellation of your order:

  • open the e-mail with the tickets and click the Return Tickets button;
  • in the window that opens, choose the tickets you wish to return and follow the instructions.

Can I add tickets to my order?

No, new tickets cannot be added to an existing order. If the tour starts in more than 24 hours, you can cancel your entire order and then place a new order for another number of tickets. Please note that a maximum of five tickets per order is allowed.

Can I exchange my ticket and change the date and time of my tour?

It is not possible to exchange a ticket and change the date or time of the tour in a ticket previously purchased. If your tour starts in more than 24 hours, you can request a refund and then purchase a new ticket for a different date or time.

Can I pay for my tickets in cash?

No, you cannot; tickets are sold online only via this website and you are required to pay for them with your bank card. Other payment methods are temporarily not available.

Is the event accessible for wheelchair users?

Yes, the Lakhta Center’s public spaces are accessible for wheelchair users.

There is only one restriction: during the tours of the Lakhta Center observation deck, the elevators cannot take visitors with limited mobility to the 86th floor due to safety requirements. These visitors, however, have more time to explore the main 83th floor than the rest of the group on the tour.

Do I need to print my ticket?

Printing your ticket is not mandatory; you can show your ticket on your smartphone or other electronic device. Please keep in mind that for some mobile phone operators, Internet service interruptions are frequent in our area. We recommend that you save the tickets on your phone or print them in advance.

How many tickets can I purchase per order?

A maximum of five tickets per order is allowed.

What is the ticket price?

Weekdays till 4:59 pm

Weekdays from 5:00 pm

Weekends and public holidays

Regular price ticket for a tour

RUB 1,700


RUB 1,900

RUB 2,100

Reduced price ticket* for a tour

RUB 1,300

For children under 3 years old RUB 0

RUB 1,400

For children under 3 years old RUB 0

RUB 1,600

For children under 3 years old RUB 0

Regular price combined ticket for

  • a tour of the Lakhta Center observation deck
  • the St. Petersburg. Artworks Alive exhibition in the Lakhta Hall

RUB 2,700

RUB 2,900

RUB 3,100

Reduced price combined ticket* for

  • a tour of the Lakhta Center observation deck
  • the St. Petersburg. Artworks Alive exhibition in the Lakhta Hall

RUB 2,200

For children under 3 years old RUB 0

RUB 2,300

For children under 3 years old RUB 0

RUB 2,500

For children under 3 years old RUB 0

Regular price ticket for the Living Environment exhibition

RUB 800

RUB 800

RUB 800

Reduced price* ticket for the Living Environment exhibition

RUB 650

For children under 3 years old RUB 0

RUB 650

For children under 3 years old RUB 0

RUB 650

For children under 3 years old RUB 0

*To use a reduced price ticket, you must present your passport, as well as the corresponding documents confirming your entitlement, at the entrance to the venue. The documents must be valid on the date of your visit.

Categories of visitors entitled to reduced price tickets:

  • Children under 16 years old
  • Schoolchildren
  • Members of large families
  • Students, postgraduates, cadets and students of military schools
  • Retirees
  • Persons with category 1 disabilities + one accompanying person
  • Disabled children + one accompanying person
  • Persons with category 2 disabilities
  • Persons performing compulsory military service
  • Combat veterans
  • Persons participating in the special military operation and their family members
  • Heroes of the Soviet Union, Heroes of the Russian Federation and Full Cavaliers of the Order of Glory
  • Persons decorated with the badges “To Resident of Blockade Leningrad”, as well as “Resident of Besieged Sevastopol”, “Resident of Besieged Stalingrad” and “Honorable Donor of Russia”
  • Participants in the Great Patriotic War including former prisoners of concentration camps and other places of forced imprisonment set up during the Great Patriotic War, Blockade survivors and persons who worked on the home front

Children under 3 years old may be taken on the tour for free. When purchasing a ticket, add the children’s ticket priced at RUB 0 to your order. Each tour visitor, regardless of age, must have a ticket.

HAVE ANOTHER QUESTION?

There is no answer to my question. Whom should I contact?

Please contact the visitor support service at support@gidevents.ru.

We are ready to help you every day from 9:00 am to 9:00 pm.